The Solidus team is an eclectic group that has completed hundreds of projects using our Design/Build/Furnish approach. Several of our team members have worked at Solidus for decades, a testament to the company's commitment to long-term relationships. We relish the challenge of executing each new project efficiently, and leaving you with an improved business environment. Please take a moment to meet us.
John Charette, President
John's versatile industry experience and background in business administration have been instrumental in growing Solidus company assets. He's filled several roles in the Solidus organization, ranging from Account Executive to Chief Financial Officer. John's business and finance background has been a factor in his determination that Solidus diversify into other areas, including medical, education and insurance. John is focused on the continued success of the company through intelligent decision-making and fiscal responsibility.
Mark Charette, CEO
Mark has been a leading voice on innovative branch design for decades, and continues to push the boundaries of how banks and credit unions can evolve to better serve their communities. His vision of providing superlative customer experience via data, efficiencies, staffing models and technology has placed Solidus at the vanguard of design-build for the financial industry. Mark's commitment to devising ever-more efficient forms of project management is supported by 35 years' experience supplying information and guidance.
Bob Fontaine, EVP of Construction
Bob oversees and provides leadership to all Solidus construction field personnel, and is responsible for budgeting, negotiating contracts and developing project timelines. Bob is in continual contact with both the client and his construction teams throughout the entire project, ensuring that any issues are resolved before they can impact project price or schedule. He is committed to answering any client questions or concerns, and has garnered huge respect for his personable approach to customer communication. Bob has been with Solidus since 1982.
Charlie Miller, Executive Vice President
Charlie has worked with financial industry executives for over 25 years with a focus on integrated technology, design and construction. He joined Solidus in 2013, bringing industry knowledge that helps successfully execute projects from small renovations to significant sized new construction. Charlie is happy to be a resource for clients, and is always mindful of the fact that no single approach is the right one for every individual or project. He describes his relationships with clients as "trust-building exercises rather than a hard close".
Courtney Grover, Executive Vice President
Courtney has over 30 years of experience in the financial and retail, design and construction services industry. His tenure includes the delivery of numerous prototype designs as well as extensive roll-outs aligning the institutions branching initiatives with their business objectives. Before joining Solidus in 2011, Courtney served as Chief Operating Officer for a national firm providing brand positioning, retail communications, design and construction services to national, regional and community banks. He is an effective source of help and information for existing and potential clients who need realistic project-planning advice and guidance.
Heather Rogers, CEO Facilitator
Heather has over 15 years sales and marketing experience and a background in design, remodeling, and real estate. What truly drives Heather is her passion for connecting CEO's with an aligned purpose and adding efficiency to the business development process. This is what led to the creation of her role as CEO facilitator. Heather has been with Solidus since 2017.
Tricia Theobald, Client Relations and New Business Manager
Tricia plays a support role to both Mark Charette, CEO and John Charette, President. In addition she assists with Solidus' marketing efforts and trade show presence. Tricia has been with Solidus since 2015.
Mark Desmond, Window Treatment Manager
Mark has an entire career in window treatments behind him, with experience working in financial, hospitality, corporate, institutional and healthcare environments. He determines clients' needs during the planning phase, and works to satisfy these using highly-customized solutions on a per-project basis. Mark's responsibilities include coordinating the ordering, delivering and installation of window treatments, and managing Solidus's relationships with clients and vendors. He is always available to provide consultation on product specification, design and site evaluations. Mark has been with Solidus since 2012.
Ian Hough, Director of Marketing
Ian has been a marketer, researcher, writer, and content creator for over 15 years. He is responsible for maintaining and producing content for the Solidus website and blog, designing marketing collateral, company email newsletters, and company presentations. He also researches and writes white papers, and contributes articles to external publications in the banking industry.
Dave Sylvester, VP Sr. Estimator & Field Manager
Dave's expertise in project cost management ensures materials and resources are properly allocated and jobs fall within time and cost limits. He organizes projects into detailed phases, as well as works both internally and externally with professional contractors, a keystone role in the business. Dave's a valued resource for solving technical problems and assigning quality personnel to specific projects. His great experience and personality have earned him the respect of subcontractors and building officials alike. Dave has been with Solidus since 1995.
Ray Belliveau, Estimator
Having been with Solidus since 1995, Ray served 20 years with the company proving his versatility in a number of disciplines, including commercial carpentry, drywall, hardware, acoustical ceilings, project supervision, and scheduling. In a new role with the company, Ray has been a Solidus Estimator since September 2015, and is now responsible for determining construction costs, field verification, site visits, and material take-offs. He still provides occasional construction field support when needed.
Jennifer Miller, Director of Project Management
Jen has a variety of responsibilities as Director of Project Management. She is integral in project plan development, document control, and scheduling. She ensures phase transitions occur smoothly and project conflicts are swiftly negated. Jen is experienced in both the construction and furnishing areas of the business, and her strong organizational and communication skills draw the construction and fit-out elements seamlessly together. Jen has been with Solidus since 1994.
Scott Burgess, VP Design Services
Since 2014, Scott has been assisting our clients in enhancing their customers’ experience through the development and implementation of interior design concepts and the integration of Retail Communications and Custom Branding. Scott’s design expertise is an integral part of a project from schematic design through completion. Responsible for communicating design concepts, Scott brings them to fruition through the development of custom mill work and the selection of interior finishes and furniture. Additionally, working with our Branding Designer, Scott insures the successful implementation of our client’s brand within their new interior. Scott has been with Solidus since 2014.
Jackie Nelson, Branding Designer
Jackie has over ten years experience in graphic design and developing design concepts for brands. Jackie works closely with clients from the early developmental design phase to integrate the brand personality and voice into the final retail environment. Her responsibilities include assessing opportunities within the interior and exterior space and fusing the client’s objectives with creative and unique design solutions to enhance the brand experience. Jackie’s favorite part about being a designer is watching an idea turn into life, and overseeing that process from beginning to end. She joined the Solidus team in 2018.
Sharon LaPlante, Controller
Sharon has responsibilities in accounting, finance, human resources and office management for Solidus. She has been a valued part of the Solidus team since 1992.
Nicole Dunn, Construction Administrator
Nicole plays an essential and versatile role focused on construction administration here at Solidus. She excels in situations that require strict time management, attention to detail, and organization. Her responsibilities involve communicating and exchanging information with individuals from every department, each with their own unique personalities and agendas. Nicole joined Solidus in 2018.
Ray Whitledge, Project Manager
Ray brings more than 30 years’ Project Management experience in the residential and commercial design fields. He has lived and worked in several different US regions during his career. He’s had the pleasure and privilege of working with celebrities in the music industry, as well as providing residential interior design services for private clients, commercial design and project management for corporate clients. Ray’s skill-set encompasses design, layout, furniture, lighting and color selection, coordination of project planning, administration, and construction. From individual offices to a variety of public and commercial spaces, he’s worked within our team to offer creative, current and timeless design providing quality results that exceed client expectations. Ray has been with Solidus since 2014.
Amjad holds a Bachelor’s of Architectural Engineering degree and brings to Solidus nearly a decade of design and project management experience. In addition, Amjad is currently earning his Master’s Degree in Construction Management. Amjad’s early career was as a Designer and Project Manager for high-end residential and commercial projects. In this role he handled many aspects of design and construction, giving him a deep and practical knowledge in architecture and the construction industry.
Kendall Martin, Flooring Project Manager
Kendall uses skills acquired over decades of experience to oversee Solidus commercial flooring projects. His family was in the flooring business when Kendall was very young, and his practical abilities in flooring extend all the way back to his teens. Kendall is an accomplished ceramic and flooring mechanic. Kendall has been with Solidus since 2016.
Dan Martin, Field Superintendent
Dan Martin is an experienced Field Superintendent with a demonstrated history of problem solving and a goal-oriented work philosophy in the construction industry. Dan is highly-proficient in a variety of project-related skills, including but not limited to Operations Management, Negotiation, Budgeting, and Customer Service. He is a strong operations professional who believes in attention to detail and possesses a great variety of general trade skills. Dan joined Solidus in 2017.
Dave Lohneiss, Field Superintendent
Dave’s excellent organizational skills and unflagging attention to detail have led to him taking responsibility for project sequencing and overseeing timely execution of tasks by subcontractors and related personnel. Dave develops and maintains project safety protocols and coordinates all activities involved in the projects he oversees. Dave's been with Solidus since 1995.
Mike Bova, Field Superintendent
Mike went to a technical high school and has been working in the trade since 1982. He has experience in all aspects of commercial construction. Mike is very well organized and has many years experience in customer service. He joined the Solidus team in 2016.
Aaron Keathley, Field Superintendent
Aaron joined the Solidus team after owning his own building and remodeling business for 17 years. From that experience he brings a vast understanding of the construction industry with a focus on details and impressive customer service. Aaron joined us in 2014.
Scott Grimord, Field Superintendent
Scott is a highly skilled, experienced tradesman, with instinctive problem solving abilities. He's a detail-orientated supervisor and effective communicator with superiors, clients, and subcontractors. Scott joined the Solidus team in 2018.
Gil Murry, Field Superintendent
Gil brings expertise from his work in New York City as a Head Carpenter, Head Fly Man and Head of Automation at a Broadway theater. His experience there coupled with his excellent communication and management skills are a valuable asset to the projects he's tasked with. Gil joined the Solidus team in 2015.
Dan Olin, Carpenter
Dan has been a carpenter with Solidus since 1997.