The Solidus team is an eclectic group that has completed hundreds of projects using our Design/Build/Furnish approach. Several of our team members have worked at Solidus for decades, a testament to the company's commitment to long-term relationships. We relish the challenge of executing each new project efficiently, and leaving you with an improved business environment. Please take a moment to meet us.
John Charette, President
John's versatile industry experience and background in business administration have been instrumental in growing Solidus company assets. He's filled several roles in the Solidus organization, ranging from Account Executive to Chief Financial Officer. John's business and finance background has been a factor in his determination that Solidus diversify into other areas, including medical, education and insurance. John is focused on the continued success of the company through intelligent decision-making and fiscal responsibility.
Mark Charette, CEO
Mark has been the voice of disruptive innovation in branch design since before "disruptive innovation" was even a thing. His drive to improve the industry earned him a coveted CoreNet Global Innovator's Award in 2010, for his role in Operation Mindshift, a thinktank dedicated to revolutionizing design and planning in commercial real estate. Mark's rebellion against inefficient project management is supported by 30 years' experience supplying information and guidance.
Bob Fontaine, EVP of Construction
Bob oversees and provides leadership to all Solidus construction field personnel, and is responsible for budgeting, negotiating contracts and developing project timelines. He also assigns project managers to specific construction projects. Bob is in continual contact with both the client and his construction teams throughout the entire project, ensuring that any issues are resolved before they can impact project price or schedule. He is committed to answering any client questions or concerns, and has garnered huge respect for his personable approach to customer communication. Bob has been with Solidus since 1982.
Charlie Miller, Executive Vice President
Charlie has worked with financial industry executives for over 25 years with a focus on integrated technology, design and construction. He joined Solidus in 2013, bringing industry knowledge that helps successfully execute projects from small renovations to significant sized new construction. Charlie is happy to be a resource for clients, and is always mindful of the fact that no single approach is the right one for every individual or project. He describes his relationships with clients as "trust-building exercises rather than a hard close".
Courtney Grover, Executive Vice President
Courtney has over 30 years of experience in the financial and retail, design and construction services industry. His tenure includes the delivery of numerous prototype designs as well as extensive roll-outs aligning the institutions branching initiatives with their business objectives. Most recently Courtney served as Chief Operating Officer for a national firm providing brand positioning, retail communications, design and construction services to national, regional and community banks. He is an effective source of help and information for existing and potential clients who need realistic project-planning advice and guidance.
Heather Rogers, CEO Facilitator
Heather has over 15 years sales and marketing experience and a background in design, remodeling, and real estate. What truly drives Heather is her passion for connecting CEO's with an aligned purpose and adding efficiency to the business development process. This is what led to the creation of her role as CEO facilitator. Heather has been with Solidus since 2017.
Tricia Theobald, Client Relations and New Business Manager
Tricia plays a support role to both Mark Charette, CEO and John Charette, President. In addition she assists with Solidus' marketing efforts and trade show presence. Tricia has been with Solidus since 2015.
Bill Randall, VP, Floor Covering Services
Bill closely supervises the flooring end of our projects with a distinctly hands-on approach. He has over 30 years of experience in interior fit-out projects, including financial, educational, healthcare, corporate and government work. Bill believes real-time communication is critical to the successful execution of a flooring project. He's developed solutions to the problem of renovating occupied offices with little-to-no disruptions to office staff, assuring a smooth and stress-free flow to any interior office space installation. Bill has been with Solidus since 1997.
Mark Desmond, Window Treatment Manager
Mark has an entire career in window treatments behind him, with experience working in financial, hospitality, corporate, institutional and healthcare environments. He determines clients' needs during the planning phase, and works to satisfy these using highly-customized solutions on a per-project basis. Mark's responsibilities include coordinating the ordering, delivering and installation of window treatments, and managing Solidus's relationships with clients and vendors. He is always available to provide consultation on product specification, design and site evaluations. Mark has been with Solidus since 2012.
Dave Sylvester, VP Sr. Estimator & Field Manager
Dave's expertise in project cost management ensures materials and resources are properly allocated and jobs fall within time and cost limits. He organizes projects into detailed phases, as well as works both internally and externally with professional contractors, a keystone role in the business. Dave's a valued resource for solving technical problems and assigning quality personnel to specific projects. His great experience and personality have earned him the respect of subcontractors and building officials alike. Dave has been with Solidus since 1995.
Ray Belliveau, Estimator
Having been with Solidus since 1995, Ray served 20 years with the company proving his versatility in a number of disciplines, including commercial carpentry, drywall, hardware, acoustical ceilings, project supervision, and scheduling. In a new role with the company, Ray has been a Solidus Estimator since September 2015, and is now responsible for determining construction costs, field verification, site visits, and material take-offs. He still provides occasional construction field support when needed.
Scott Burgess, VP Design Services
Scott's involvement spans entire projects from beginning to end; he works with architects on floor-plans that control the layout of commercial space, he helps integrate brand personality with functioning equipment, and he designs the finished interior. Scott is an expert in retail communications, including merchandising, signage and other integrated commercial features. His decades-long design experience helps clients pinpoint key zones where product and information placement will increase profitability and boost aesthetic appeal. Scott has been with Solidus since 2014.
Sharon LaPlante, Controller
Sharon has responsibilities in accounting, finance, human resources and office management for Solidus. She has been a part of the Solidus team since 1992.
Nicole Dunn, Construction Administrator
Nicole plays an essential and versatile role focused on construction administration here at Solidus. She excels in situations that require strict time management, attention to detail, and organization. Her responsibilities involve communicating and exchanging information with individuals from every department, each with their own unique personalities and agendas. Nicole is an avid equestrian and likes to ride whenever she has free time, which isn’t often. She is highly adaptable and has previously worked in positions as diverse as advertising and substitute teaching in Connecticut’s public schools. She also serves on the Alumnae Board for The Ethel Walker School.
Chris Kelly, Construction Project Manager
Chris is responsible for several areas of our work, including project plan development, scheduling, and document control. He has comprehensive experience with commercial construction and interior fit out, as well as other aspects of the design-build process. He has 20 years of construction experience focused mainly on the financial industry, and so understands the sensibilities and needs of decision-makers as the retail model evolves. Chris has strong organizational skills and communicates well with sub-contractors and field personnel while maintaining client relationships.
Ray Whitledge, Construction Project Manager
Ray brings more than 30 years’ Project Management experience in the residential and commercial design fields. He has lived and worked in several different US regions during his career. He’s had the pleasure and privilege of working with celebrities in the music industry, as well as providing residential interior design services for private clients, commercial design and project management for corporate clients. Ray’s skill-set encompasses design, layout, and furniture, lighting, and color selection, coordination of project planning, administration and construction. From individual offices to a variety of public and commercial spaces, he’s worked within our team to offer creative, current and timeless design providing quality results that exceed client expectations. Ray has been with Solidus since 2014.
Kendall Martin, Flooring Project Manager
Kendall uses skills acquired over decades of experience to oversee Solidus commercial flooring projects. His family was in the flooring business when Kendall was very young, and his practical abilities in flooring extend all the way back to his teens. Kendall is an accomplished ceramic and flooring mechanic. Kendall has been with Solidus since 2016.
Dan Martin, Field Superintendent
Dan Martin is an experienced Field Superintendent with a demonstrated history of problem solving and a goal-oriented work philosophy in the construction industry. Dan is highly-proficient in a variety of project-related skills, including but not limited to Operations Management, Negotiation, Budgeting, and Customer Service. He is a strong operations professional who believes in attention to detail and possesses a great variety of general trade skills.
Dave Lohneiss, Field Superintendent
Dave’s excellent organizational skills and unflagging attention to detail have led to him taking responsibility for project sequencing and overseeing timely execution of tasks by subcontractors and related personnel. Dave is also responsible for field operations and providing leadership to subcontractors. He runs subcontractor meetings and coordinates team efforts between several levels of field staff and other construction professionals. Dave develops and maintains project safety protocols and coordinates all activities involved in the projects he oversees.
Aaron Keathley, Field Superintendent
Dan Olin, Carpenter